Module Configuration

Admin Panel > MKP RMA > Settings

General Settings

  • Default Return Address: Default address of returned goods.

  • Show RMA section in Customer Account: Display RMA in the customer account section.

  • Default status: Default status of the customer-generated return.

  • Enable RMA for Guest: Display the RMA to the customer account.

  • Ask to confirm shipping: Allow delivery confirmation.

RMA Policy

  • Request only shipped products: If the order has only been partially shipped, then only the shipped items will be available for the RMA.

  • Ask to agree with RMA policy text: Ask the customer to agree to the agreement.

Frontend RMA Fields Settings

  • Enable reason field: Enable reason field

  • Enable Condition field: Enable condition field

  • Enable Resolution fields: Enable resolution field

Email Notification Settings

  • Email sender: Select sender

  • Customer Notification Email Template: Choose template customer notification

  • RMA Seller Notification Email Template: Choose template RMA Seller notification

  • RMA manager notification Template: Choose template RMA manager notification

  • Rule notification template: Choose template Rule notification

  • Send Blind carbon copy (BCC) of all email to: Type blind carbon copy of all email

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